Documentation (#6342)

* Merge

* Deleted Community Ambassadors

* Updated faq list

docs/insiders/faq/sponsoring.md

@@ -1,12 +1,12 @@
 # Sponsoring FAQs
 
 Do you have questions about Material for MkDocs Insiders? We do our best to
-answer all of your questions on this page. If you can't find your question 
+answer all of your questions on this page. If you can't find your question
 below, ask it on our [discussion board]!
 
   [discussion board]: https://github.com/squidfunk/mkdocs-material/discussions/new/chooses
 
-## General	
+## General
 
 [__Why is the Insiders edition offered as a subscription model?__](#insiders-subscription){ #insiders-subscription }
 
@@ -19,18 +19,18 @@ In order to sustain the project and add new and useful features more frequently,
 we decided to create the [Insiders] edition, with early access to the latest and
 greatest features of Material for MkDocs. The subscription-based model of the
 Insiders edition allows us to dedicate more time and resources to the project,
-which benefits all 
+which benefits all
-users of Material for MkDocs. Once our funding goals based on monthly 
+users of Material for MkDocs. Once our funding goals based on monthly
-subscriptions are hit, the Insiders features of those^ funding goals are released 
+subscriptions are hit, the Insiders features of those^ funding goals are released
-to the community edition, letting everyone benefit from them. 
+to the community edition, letting everyone benefit from them.
 
-Maintaining both the community and Insiders editions is an ongoing process, and 
+Maintaining both the community and Insiders editions is an ongoing process, and
-we rely on our sponsors to support us on a monthly basis, which makes this whole 
+we rely on our sponsors to support us on a monthly basis, which makes this whole
 project possible.
 
 [__What features are included in the Insiders edition?__](#insiders-features){ #insiders-features }
 
-The Insiders edition includes more than 20 additional features. You can find an 
+The Insiders edition includes more than 20 additional features. You can find an
 overview of these features on our [Insiders page], which is updated when new
 features are added and released.
 
@@ -43,7 +43,7 @@ We try to keep our open issue count low, fixing known bugs quickly. Both our
 repositories, the community and Insiders edition, are constantly updated with
 bug fixes and new features.
 
-## Sponsorship	
+## Sponsorship
 
 [__Can I sponsor the project without a GitHub account?__](#sponsorship-account){ #sponsorship-account }
 
@@ -57,11 +57,11 @@ Insiders repository in your environment once you have access.
 
 [__Which sponsoring tier should I choose?__](#sponsorship-tier){ #sponsorship-tier }
 
-The sponsoring tiers are divided into non-commercial and commercial tiers. If 
+The sponsoring tiers are divided into non-commercial and commercial tiers. If
 you are an individual or organization using Material for MkDocs for private or
-__non-commercial__ Open Source projects, you have two tiers to choose from, 
+__non-commercial__ Open Source projects, you have two tiers to choose from,
-depending on the number of sites you want to build. For companies using 
+depending on the number of sites you want to build. For companies using
-Material for MkDocs, we offer three different __commercial__ tiers, from which 
+Material for MkDocs, we offer three different __commercial__ tiers, from which
 you can choose depending on your requirements.
 
 Also, please read what is considered [commercial use].
@@ -108,7 +108,7 @@ No, there are no limitations on the number of sponsors for any tier. You can
 sponsor the project at any tier regardless of how many other sponsors are
 already there.
 
-## Payment & billing	
+## Payment & billing
 
 [__Is there a trial period for the Insiders edition?__](#insiders-trial){ #insiders-trial }
 
@@ -118,16 +118,16 @@ first give the Insiders edition a try, you can sponsor on the [$15] tier with a
 personal account for non-commercial evaluation purposes.
 
 Additionally, our subscription model allows you to cancel your sponsorship
-anytime. If you decide to cancel, your sponsorship will remain active until 
+anytime. If you decide to cancel, your sponsorship will remain active until
 the end of your billing cycle.
 
 [__What payment options do you accept?__](#insiders-payment){ #insiders-payment }
 
-We manage all our transactions and sponsorships through [GitHub Sponsors] and 
+We manage all our transactions and sponsorships through [GitHub Sponsors] and
-[Ko-fi]. To become a sponsor of Material for MkDocs on GitHub, visit 
+[Ko-fi]. To become a sponsor of Material for MkDocs on GitHub, visit
-[our sponsors' page]. On there, you can choose from five different sponsorship 
+[our sponsors' page]. On there, you can choose from five different sponsorship
-tiers and pay by credit card. Please note that as of the beginning of 2023, 
+tiers and pay by credit card. Please note that as of the beginning of 2023,
-[GitHub no longer supports PayPal] payments. If you wish to pay with PayPal, 
+[GitHub no longer supports PayPal] payments. If you wish to pay with PayPal,
 you can find a selection of our sponsorship tiers on [Ko-fi]. Both platforms
 provide you with a payment receipt once your purchase is successful.
 
@@ -141,34 +141,34 @@ please don't hesitate to reach out to sponsors@squidfunk.com.
 
 [__Are discounts available for the Insiders edition, such as student discounts?__](#insiders-discounts){ #insiders-discounts }
 
-Unfortunately, we are not able to offer any discounts for the Material for 
+Unfortunately, we are not able to offer any discounts for the Material for
-MkDocs Insiders program. To ensure that everyone can afford the Insiders program 
+MkDocs Insiders program. To ensure that everyone can afford the Insiders program
 and keep the barrier as low as possible, we have set prices as low as [$15] a
 month for non-commercial use.
 
 [__Do you offer free access to Insiders for Open Source projects?__](#insiders-open-source){ #insiders-open-source }
 
-No, we do not offer free access to our Material for MkDocs Insiders edition. 
+No, we do not offer free access to our Material for MkDocs Insiders edition.
-We understand that non-profit organizations may have limited budgets and may 
+We understand that non-profit organizations may have limited budgets and may
 need to prioritize their spending on other projects or organizations. However,
-it's important to note that Material for MkDocs is maintained by a small team, 
+it's important to note that Material for MkDocs is maintained by a small team,
-investing a lot of time and resources into constantly improving this project. 
+investing a lot of time and resources into constantly improving this project.
-Material for MkDocs and its core features are free to the community through our 
+Material for MkDocs and its core features are free to the community through our
 Open Source model. Therefore, Material for MkDocs itself is already free.
 
-However, we do offer an affordable sponsorship tier starting at [$15] a month, 
+However, we do offer an affordable sponsorship tier starting at [$15] a month,
-which is meant for individuals and non-profit organizations using Material for 
+which is meant for individuals and non-profit organizations using Material for
-MkDocs to build 1-2 sites for non-commercial purposes. This tier provides access 
+MkDocs to build 1-2 sites for non-commercial purposes. This tier provides access
 to all new features, benefiting you from our ongoing development efforts.
 
 [__Is Insiders free for those who contribute to this project?__](#insiders-contributors){ #insiders-contributors }
 
-Great question! We can not offer free access to "drive-by" contributors that 
+Great question! We can not offer free access to "drive-by" contributors that
-only fix minor issues like typos or add new languages. These contributions are 
+only fix minor issues like typos or add new languages. These contributions are
-always welcome, but as we need to review them, they result in a higher time 
+always welcome, but as we need to review them, they result in a higher time
-investment from our side and don't compensate for this work. However, as this 
+investment from our side and don't compensate for this work. However, as this
-project keeps growing, we always seek for individuals to support us. In return, 
+project keeps growing, we always seek for individuals to support us. In return,
-we offer financial compensation or/and Insiders access. If you are interested 
+we offer financial compensation or/and Insiders access. If you are interested
 and have experience in the technologies and paradigms listed below, please get
 in touch with us at sponsors@squidfunk.com:
 
@@ -184,12 +184,12 @@ users with access to Insiders.
 
 [__How can I set my billing to monthly or yearly?__](#insiders-billing-cycle){ #insiders-billing-cycle }
 
-You can sponsor Material for MkDocs on a monthly or yearly basis. Depending on 
+You can sponsor Material for MkDocs on a monthly or yearly basis. Depending on
-your billing cycle you automatically become a monthly or yearly sponsor. Your 
+your billing cycle you automatically become a monthly or yearly sponsor. Your
-[billing cycle] is an account-level setting that you can easily change in your 
+[billing cycle] is an account-level setting that you can easily change in your
-account. If, for some reason, you cannot make this change, you can create a 
+account. If, for some reason, you cannot make this change, you can create a
-dedicated bot account with a yearly billing cycle on GitHub, which you only use 
+dedicated bot account with a yearly billing cycle on GitHub, which you only use
-for sponsoring (some sponsors already do that). If you have any problems or 
+for sponsoring (some sponsors already do that). If you have any problems or
 further questions, please contact us at sponsors@squidfunk.com.
 
   [billing cycle]: https://docs.github.com/en/github/setting-up-and-managing-billing-and-payments-on-github/changing-the-duration-of-your-billing-cycle
@@ -198,7 +198,7 @@ further questions, please contact us at sponsors@squidfunk.com.
 
 Right now, we can't provide you with an invoice for your sponsoring transaction,
 as [GitHub Sponsors] handles all transactions for us. However, both payment
-platforms, [GitHub] and [Ko-Fi], automatically send you a payment receipt 
+platforms, [GitHub] and [Ko-Fi], automatically send you a payment receipt
 via mail once the sponsorship is active.
 
 Furthermore, we are working on a solution to optimize access management and more
@@ -210,8 +210,8 @@ reach out as soon as we are live.
 
 [__Can I switch between different sponsoring tiers?__](#insiders-switch-tiers){ #insiders-switch-tiers }
 
-Yes, you can switch between different sponsoring tiers at any time. Simply go 
+Yes, you can switch between different sponsoring tiers at any time. Simply go
-to the [GitHub Sponsors] page and change your sponsoring tier. Once you make 
+to the [GitHub Sponsors] page and change your sponsoring tier. Once you make
 that change, you will immediately change to the new tier.
 
 If you change to a higher tier, the amount will be prorated according to your
@@ -220,13 +220,13 @@ billing cycle.
 [__Can I sponsor the project for a specific feature or development goal?__](#insiders-goals){ #insiders-goals }
 
 While sponsoring specific goals directly is not possible, our sponsoring goals
-are connected to specific features or development goals aligned with the 
+are connected to specific features or development goals aligned with the
-project's roadmap. You can find an [overview of these sponsoring goals] and their 
+project's roadmap. You can find an [overview of these sponsoring goals] and their
-associated features on our website. Insider users have early access to all 
+associated features on our website. Insider users have early access to all
-already developed features, including those associated with higher funding goals 
+already developed features, including those associated with higher funding goals
-that will be reached at a later stage. If you're interested in accessing these 
+that will be reached at a later stage. If you're interested in accessing these
-features, becoming a sponsor is the way to go. If you have a feature in mind 
+features, becoming a sponsor is the way to go. If you have a feature in mind
-that you would like to see on the list, we encourage you to 
+that you would like to see on the list, we encourage you to
 [initiate a new discussion] to evaluate it with others.
 
   [overview of these sponsoring goals]: ../insiders/index.md#goals
@@ -234,48 +234,48 @@ that you would like to see on the list, we encourage you to
 
 [__What happens if I reach my sponsoring limit for my current tier?__](#insiders-limit){ #insiders-limit }
 
-If you extend the number of sites that are in your current sponsoring limit, 
+If you extend the number of sites that are in your current sponsoring limit,
-please [upgrade your sponsorship] to a higher tier to continue using the 
+please [upgrade your sponsorship] to a higher tier to continue using the
 Insiders version and build more sites. The change will be effective immediately.
 
   [upgrade your sponsorship]: https://docs.github.com/en/billing/managing-billing-for-github-sponsors/upgrading-a-sponsorship
 
 [__Do you offer refunds for sponsoring payments?__](#insiders-refunds){ #insiders-refunds }
 
-Unfortunately, we cannot offer any refund for sponsorship payments. 
+Unfortunately, we cannot offer any refund for sponsorship payments.
-[GitHub Sponsors] and [Ko-Fi] manage all sponsoring transactions. Because of 
+[GitHub Sponsors] and [Ko-Fi] manage all sponsoring transactions. Because of
-that, we do not have any insights into the details of the funds and cannot access 
+that, we do not have any insights into the details of the funds and cannot access
-them. If you have any payment issues, please get in touch with the GitHub 
+them. If you have any payment issues, please get in touch with the GitHub
 or Ko-Fi support team, as they can help you.
 
-## Access management	
+## Access management
 
 [__How do I gain access to the private Insiders repository?__](#access-account){ #access-account }
 
-If you sponsored with your __individual account__, you should have received an 
+If you sponsored with your __individual account__, you should have received an
-email invitation to the private Material for MkDocs Insiders repository right 
+email invitation to the private Material for MkDocs Insiders repository right
-after you initiated your sponsorship. Simply accept the invitation within seven 
+after you initiated your sponsorship. Simply accept the invitation within seven
 days to gain access.
 
-If you sponsored using an __organization account__, please note we need 
+If you sponsored using an __organization account__, please note we need
-an individual account that we can list as a collaborator of the private Insiders 
+an individual account that we can list as a collaborator of the private Insiders
-repository. After you initiate your sponsorship, please email us at 
+repository. After you initiate your sponsorship, please email us at
-sponsors@squidfunk.com with the name of the individual or bot account. Once you 
+sponsors@squidfunk.com with the name of the individual or bot account. Once you
-provide us with this information, we will add the account as a collaborator, and 
+provide us with this information, we will add the account as a collaborator, and
 after you accept the invitation, you will gain access to the repository.
 
-If you have yet to receive the email or the invitation link has expired, please 
+If you have yet to receive the email or the invitation link has expired, please
 contact us, the maintainers, at sponsors@squidfunk.com. We're working on a
 solution that will allow you to manage collaborator status yourself.
 
 [__Why can't our whole organization get access to Insiders?__](#access-organization){ #access-organization }
 
-Currently, it is not possible to grant access to an organizational account, as 
+Currently, it is not possible to grant access to an organizational account, as
-GitHub only allows for adding individual user accounts. We are working on a 
+GitHub only allows for adding individual user accounts. We are working on a
-solution ourselves to simplify access for organizations. For now, to ensure that 
+solution ourselves to simplify access for organizations. For now, to ensure that
-access is not tied to a particular individual, we recommend creating a bot 
+access is not tied to a particular individual, we recommend creating a bot
-account, i.e., a GitHub account that does not belong to a specific individual 
+account, i.e., a GitHub account that does not belong to a specific individual
-but is listed as the owner of the organizational account and using this account 
+but is listed as the owner of the organizational account and using this account
 for sponsorship.
 
 [__Do I need to fork the repository to use it?__](#access-fork){ #access-fork }
@@ -289,12 +289,12 @@ your fork.
 
 [__Can I share my Insiders access with others?__](#access-share){ #access-share }
 
-At the moment, it is not possible to directly share your collaborator status 
+At the moment, it is not possible to directly share your collaborator status
-for the private Insiders repository with other accounts. However, if you are 
+for the private Insiders repository with other accounts. However, if you are
-working with a team and would like them to access Insiders, you can share the 
+working with a team and would like them to access Insiders, you can share the
-Insiders repository by utilizing options such as [cloning], [forking], or 
+Insiders repository by utilizing options such as [cloning], [forking], or
-[mirroring]. By doing so, you can start collaborating with your team members on 
+[mirroring]. By doing so, you can start collaborating with your team members on
-the new repository you have shared. This way, you can collectively benefit 
+the new repository you have shared. This way, you can collectively benefit
 from the Insiders features and work together on the project.
 
   [cloning]: https://docs.github.com/en/repositories/creating-and-managing-repositories/cloning-a-repository
@@ -302,30 +302,30 @@ from the Insiders features and work together on the project.
   [mirroring]: https://docs.github.com/en/repositories/creating-and-managing-repositories/duplicating-a-repository
 
 
-## Runtime & cancellation	
+## Runtime & cancellation
 
 [__How long is my sponsorship valid?__](#sponsorship-runtime){ #sponsorship-runtime }
 
 Your sponsorship is valid for as long as your monthly or yearly subscription
-is valid. If you choose to cancel your sponsorship, you will lose access to 
+is valid. If you choose to cancel your sponsorship, you will lose access to
-the Insiders edition once your cancelation is active and will be automatically 
+the Insiders edition once your cancelation is active and will be automatically
-removed by GitHub as a collaborator from the private repository. 
+removed by GitHub as a collaborator from the private repository.
 
 [__How do I cancel my sponsorship?__](#sponsorship-cancellation){ #sponsorship-cancellation }
 
-To cancel your sponsorship, follow the [step-by-step guide] provided by GitHub. 
+To cancel your sponsorship, follow the [step-by-step guide] provided by GitHub.
-If you sponsored using an organizational account, please ensure that you cancel 
+If you sponsored using an organizational account, please ensure that you cancel
-your sponsorship using the same organizational account rather than your 
+your sponsorship using the same organizational account rather than your
 individual account.
 
   [step-by-step guide]: https://docs.github.com/en/billing/managing-billing-for-github-sponsors/downgrading-a-sponsorship
 
 [__What happens when I cancel my sponsorship?__](#sponsorship-cancellation-effective){ #sponsorship-cancellation-effective }
 
-If you choose to cancel your subscription to Insiders, you will be 
+If you choose to cancel your subscription to Insiders, you will be
-automatically removed by GitHub as a collaborator on the day your cancellation is 
+automatically removed by GitHub as a collaborator on the day your cancellation is
-effective. From that day on, you will no longer receive future updates. However, 
+effective. From that day on, you will no longer receive future updates. However,
-you are __welcome to continue using the latest version__ that was available to 
+you are __welcome to continue using the latest version__ that was available to
 you at the time of your cancellation for as long as you like.
 
 Please note that [GitHub deletes private forks], so you may want to take steps to ensure
@@ -333,15 +333,15 @@ that you have a backup of the software if necessary and use the locally installe
 
   [GitHub deletes private forks]: https://docs.github.com/en/account-and-profile/setting-up-and-managing-your-personal-account-on-github/managing-access-to-your-personal-repositories/removing-a-collaborator-from-a-personal-repository#deleting-forks-of-private-repositories
 
-## Licensing	
+## Licensing
 
 [__What constitutes commercial use of the Insiders version?__](#commercial-use){ #commercial-use }
 
-Commercial use refers to any use of the software for a business or for-profit 
+Commercial use refers to any use of the software for a business or for-profit
-purpose. This includes any use by a corporation or other organization, whether 
+purpose. This includes any use by a corporation or other organization, whether
-or not they generate revenue directly from the software. We offer different 
+or not they generate revenue directly from the software. We offer different
-pricing tiers for commercial use, each tailored to the needs of different 
+pricing tiers for commercial use, each tailored to the needs of different
-businesses. It's important to note that internal use of the software within your 
+businesses. It's important to note that internal use of the software within your
 organization is also considered commercial use, as with all commercial software.
 
 [__What constitutes non-commercial use of the Insiders version?__](#non-commercial-use){ #non-commercial-use }
@@ -349,28 +349,28 @@ organization is also considered commercial use, as with all commercial software.
 Non-commercial use of our Material for MkDocs refers to private use. This
 includes individuals using the Insiders edition for private or purely
 non-commercial Open Source projects. We offer two different tiers for
-non-commercial use, depending on the number of sites you want to build.  
+non-commercial use, depending on the number of sites you want to build.
 
 [__What is your fair use policy?__](#fair-use-policy){ #fair-use-policy }
 
 Our fair use policy includes the following guidelines:
 
-- Please refrain from __distributing the source code__ of Insiders. While you 
+- Please refrain from __distributing the source code__ of Insiders. While you
-may use the software for public, private, or commercial projects and may 
+may use the software for public, private, or commercial projects and may
-privately fork or mirror it, we ask that you keep the source code private. This 
+privately fork or mirror it, we ask that you keep the source code private. This
-is important to our sponsorware strategy, which helps us fund ongoing 
+is important to our sponsorware strategy, which helps us fund ongoing
 development and support of the software. If this guidelines is violated,
 everybody loses, as it will reduce the time of us maintainers we can set aside
 to push this project forward.
 
-- As our sponsoring tiers are based on the number of sites you want to build, 
+- As our sponsoring tiers are based on the number of sites you want to build,
-please make sure to [upgrade your sponsorship] once your current sponsoring tier 
+please make sure to [upgrade your sponsorship] once your current sponsoring tier
-limit has been reached. 
+limit has been reached.
 
 [__Does the Insiders version have a different license?__](#insiders-license){ #insiders-license }
 
-No. Whether you're an individual or a company, you may use Material for 
+No. Whether you're an individual or a company, you may use Material for
-MkDocs Insiders precisely under the same terms as Material for MkDocs, which are 
+MkDocs Insiders precisely under the same terms as Material for MkDocs, which are
 given by the [MIT license].
 
 [MIT license]: ../license.md
@@ -379,18 +379,18 @@ given by the [MIT license].
 
 Yes. Insiders is compatible with Material for MkDocs. Almost all new features
 and configuration options are either backward-compatible or implemented behind
-feature flags. When working with outside collaborators, changing the general 
+feature flags. When working with outside collaborators, changing the general
-appearance of your site should be optional. Most Insiders features enhance the 
+appearance of your site should be optional. Most Insiders features enhance the
-overall experience, e.g., by adding icons to pages or providing a feedback 
+overall experience, e.g., by adding icons to pages or providing a feedback
-widget. While these features add value for your site's users, they should be 
+widget. While these features add value for your site's users, they should be
-optional for previewing when making changes to content. Currently, the only 
+optional for previewing when making changes to content. Currently, the only
-content-related feature in Insiders that non-Insiders users can't properly 
+content-related feature in Insiders that non-Insiders users can't properly
 preview are [Card grids].
 
-This means that outside collaborators can build the documentation locally with 
+This means that outside collaborators can build the documentation locally with
-Material for MkDocs, and when they push their changes, your CI pipeline will 
+Material for MkDocs, and when they push their changes, your CI pipeline will
-build it with Insiders. When using built-in plugins exclusive to Insiders, it's 
+build it with Insiders. When using built-in plugins exclusive to Insiders, it's
-recommended to split configuration into a base `mkdocs.yml` and one with plugin 
+recommended to split configuration into a base `mkdocs.yml` and one with plugin
 overrides via [configuration inheritance].
 
 See the [getting started guide] for more information.
@@ -399,12 +399,12 @@ See the [getting started guide] for more information.
   [getting started guide]: ../insiders/getting-started.md#caveats
   [Card grids]: ../reference/grids.md?h=grids#using-card-grids
 
-## Support	
+## Support
 
 [__How can I contact support if I have questions about becoming a sponsor?__ ](#support-contact){ #support-contact }
 
-If you have any questions and would like to contact us before starting your 
+If you have any questions and would like to contact us before starting your
-sponsorship, we are happy to answer all your non-technical questions about the 
+sponsorship, we are happy to answer all your non-technical questions about the
 Insiders program via email at sponsors@squidfunk.com.
 
 All technical questions should be asked openly on our [discussion board].
@@ -414,15 +414,15 @@ All technical questions should be asked openly on our [discussion board].
 [__Is additional support available for Material for MkDocs Insiders users?__](#support-additional){ #support-additional }
 
 Yes, we provide non-technical support related to sponsoring at
-sponsors@squidfunk.com. For technical questions, please submit an issue openly 
+sponsors@squidfunk.com. For technical questions, please submit an issue openly
-on our [issue tracker] or start a discussion on our [discussion board]. Issues 
+on our [issue tracker] or start a discussion on our [discussion board]. Issues
-and discussions from our organizational sponsors, sponsoring on 
+and discussions from our organizational sponsors, sponsoring on
 __The Organization__ tier or higher will be prioritized.[^1]
 
   [^1]:
-    Priority support means we will prioritize your issue, meaning we will look 
+    Priority support means we will prioritize your issue, meaning we will look
-    into it and do our best to solve your issue asap. However, the prioritized bug 
+    into it and do our best to solve your issue asap. However, the prioritized bug
-    support does not mean that we can solve your issue before any others since 
+    support does not mean that we can solve your issue before any others since
     some issues might take more time to solve.
 
   [issue tracker]: https://github.com/squidfunk/mkdocs-material/issues
@@ -433,49 +433,75 @@ If your sponsorship tier includes logo placement, and you would like us to
 display your logo in the [list of premium sponsors] and have it linked to your
 site, please contact us via mail. Simply send us a horizontal SVG or PNG version
 of your logo making sure it displays the name of your company and the logo to
-sponsors@squidfunk.com. 
+sponsors@squidfunk.com.
 
   [list of premium sponsors]: https://github.com/squidfunk/mkdocs-material#user-content-premium-sponsors
 
 [__Is logo placement optional?__](#sponsorship-logo-placement-optional){ #sponsorship-logo-placement-optional }
 
-Yes, all of our commercial benefits, such as logo placement and backlinks, are 
+Yes, all of our commercial benefits, such as logo placement and backlinks, are
 optional and can be opted in or out at any time. You can keep your sponsorship
 completely private.
 
 [__How can I report a bug in the Insiders version?__](#insiders-bugs){ #insiders-bugs }
 
-If you encounter a bug in the Insiders edition, we kindly request that you 
+If you encounter a bug in the Insiders edition, we kindly request that you
-report it on our [issue tracker] in the public community repository. When 
+report it on our [issue tracker] in the public community repository. When
-submitting the bug report, please ensure that you do not include any private 
+submitting the bug report, please ensure that you do not include any private
-Insiders' source code, as we want to uphold our fair use policy. 
+Insiders' source code, as we want to uphold our fair use policy.
 
+[__How can I report an issue in my customizations?__](#customizations-issues){ #costumisations-issues }
 
-## Privacy	
+Please note, that we do not offer support for customizations as they vary
+widely and are specific to individual cases. Our support is primarily focused on
+assisting with our core features. When reporting an issue, please remove all
+customizations to ensure effective problem diagnosis with a minimal reproduction
+[.zip file], as described in our bug reporting guide. Our [built-in info plugin],
+which is essential when creating a reproduction, will not function correctly
+with customizations in place. For questions and issues with customizations,
+please use our [discussion board] to engage with the community.
+
+  [.zip file]: ../guides/creating-a-reproduction.md
+  [built-in info plugin]: https://squidfunk.github.io/mkdocs-material/guides/creating-a-reproduction/#creating-a-zip-file
+
+## Privacy
 
 [__Will you sign an NDA for sponsorships?__](#nda){ #nda }
 
 Unfortunately, we cannot sign any NDA or vendor agreement form. As a small team
-working on Material for MkDocs, we have limited resources and cannot review 
+working on Material for MkDocs, we have limited resources and cannot review
 and sign agreements.
 
+[__Will you fill out our companys forms?__](#forms){ #forms }
+
+To dedicate more time and resources to the development of our projects, we have
+implemented measures to minimize administrative overhead for our small team. As
+part of this approach, we have adopted GitHub Sponsors to efficiently handle all
+transactions for us. Consequently, we have decided to introduce a setup fee for
+any additional administrative tasks other than those handled by GitHub Sponsors
+that require our attention and involve the completion of forms or adherence to
+company processes when purchasing Material for MkDocs Insiders. If your purchase
+departmenz requires additional time and effort from our team, please be aware
+that the setup fee will apply. For detailed information and specific inquiries,
+please reach out to us at sponsors@squidfunk.com.
+
 [__Can I sponsor privately?__](#sponsorship-private){ #sponsorship-private }
 
-Yes, you can. GitHub gives you the option to set your sponsorship to [private] 
+Yes, you can. GitHub gives you the option to set your sponsorship to [private]
-when you set up your sponsorship. Additionally, we have a recommended workflow 
+when you set up your sponsorship. Additionally, we have a recommended workflow
-for you: We suggest you create a new GitHub bot account. This bot account should 
+for you: We suggest you create a new GitHub bot account. This bot account should
-not be tied to a particular individual and should be privately listed as an 
+not be tied to a particular individual and should be privately listed as an
-owner of your GitHub organization. This account can then be used to sponsor 
+owner of your GitHub organization. This account can then be used to sponsor
-Material for MkDocs privately. As a bot account, it will automatically be listed 
+Material for MkDocs privately. As a bot account, it will automatically be listed
-as a collaborator of the private Insiders repository. You can clone, fork, or 
+as a collaborator of the private Insiders repository. You can clone, fork, or
-mirror using this account. All information will be kept confidential; only the 
+mirror using this account. All information will be kept confidential; only the
-bot account and us maintainers will have insights into his sponsorship. 
+bot account and us maintainers will have insights into his sponsorship.
 
   [private]: https://docs.github.com/en/sponsors/sponsoring-open-source-contributors/managing-your-sponsorship#managing-the-privacy-setting-for-your-sponsorship
 
 [__Are there any geographical restrictions on becoming a sponsor?__](#sponsorship-geo){ #sponsorship-geo }
 
-No, there are no geographical restrictions for becoming a sponsor. We welcome 
+No, there are no geographical restrictions for becoming a sponsor. We welcome
-sponsorships from individuals and organizations worldwide. As long as your 
+sponsorships from individuals and organizations worldwide. As long as your
-credit card is valid and accepted by GitHub or Ko-Fi, you are eligible to become 
+credit card is valid and accepted by GitHub or Ko-Fi, you are eligible to become
-a sponsor and support the project, regardless of your location. 
+a sponsor and support the project, regardless of your location.

mkdocs.yml

@@ -255,6 +255,7 @@ nav:
   - Insiders:
     - insiders/index.md
     - Getting started: insiders/getting-started.md
+    - FAQ: insiders/faq/sponsoring.md
     - Changelog:
       - insiders/changelog/index.md
       - How to upgrade: insiders/upgrade.md