# SOUND VOLTEX EXCEED GEAR <img src="/img/sdvx6/exceedgear.png"> !!! danger "Please make sure you downloaded your data from an appropriate source.<br>This guide is unable to troubleshoot any problems related to bad or poorly managed data." --- ### I'm having performance issues! !!! tip "" If you're having performance issues of some kind, spice2x's [PC optimization](https://github.com/spice2x/spice2x.github.io/wiki/PC-optimization) guide is worth looking at. --- ### My game is running slow/fast, After finishing a song the game gets stuck loading! !!! tip "" The most common reason for this is the game is running over its required refresh rate. To solve this, make sure v-sync isn't disabled in your graphics card's settings. For NVIDIA users, enable `NVIDIA profile optimization (-nvprofile)` in the `Options` tab. --- ### How do I set my offset? !!! tip "" Play through a chart you're comfortable with. If you're getting too many `Late`, decrease your offset `(-)`. If you're getting too many `Early`, increase your offset `(+)`. Sound Voltex Exceed Gear has two types of offset adjustments, visual and audio based, so be sure to fiddle with both to find desirable settings. --- ### How do I run the game windowed borderless? !!! tip "" Some players utilize windowed mode and use 3rd party software called [Borderless Gaming](https://github.com/Codeusa/Borderless-Gaming/releases) in order to achieve this, follow the program's instructions accordingly. --- ### Where are all the navigators? !!! tip "" Many navigators are locked behind network requirements and they will not show unless connected to a network that has written support for the events they're typically locked behind. --- ### My game audio is super quiet! !!! tip "" Press your `Test` key to enter its menu, go to `SOUND OPTIONS` and change the volume from `20` to `30`. --- ### When I run the game all other audio is gone! !!! tip "" Sound Voltex Exceed Gear uses [WASAPI exclusive mode](https://docs.microsoft.com/en-us/windows/win32/coreaudio/exclusive-mode-streams) for audio to get better audio latency. Unlike former versions of the games which used [DirectSound](https://en.wikipedia.org/wiki/DirectSound). You can use the `Shared Mode WASAPI` patch to deal with some hardware issues, it can also be used to hear audio outside the game at the cost of audio latency. --- ### I'm not getting any audio / My game crashes due to audio !!! tip "" Many setups have found some difficulty with audio due to various equipment being used. Consider using the `Shared Mode WASAPI` patch.