two-torial/games/chunithmnewplus/troubleshooting/index.html

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<li class="md-nav__item">
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</li>
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</li>
<li class="md-nav__item md-nav__item--nested">
<input class="md-nav__toggle md-toggle " type="checkbox" id="__nav_2_1_5" >
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<h1 id="chunithm-new-plus">CHUNITHM NEW PLUS</h1>
<p><img src="/img/chunithm/sdhd/newplus.png"></p>
<div class="admonition danger">
<p class="admonition-title">Please make sure you downloaded your data from an appropriate source.<br>This guide is unable to troubleshoot any problems related to bad or poorly managed data.</p>
</div>
<hr />
<h3 id="my-game-crashes-on-launch">My game crashes on launch!</h3>
<div class="admonition tip">
<p>Could be due to <strong>many</strong> things, the most common of which are:</p>
<ul>
<li><code>amdaemon</code> crashing in the background. Make sure that the <code>config_*.json</code> files
have valid syntax, your ICF files are correct, and <a href="../setup/#fixing-openssl-on-intel-10th-gen-and-newer-cpus">the OpenSSL fix</a>
is applied on Intel Core 10th Gen CPUs and newer.</li>
<li>Using the incorrect dipswitch settings for your refresh rate (e.g. <code>dipsw3=0</code> on
a 60Hz screen). Refer to <a href="../setup/">the setup guide</a> to fix it.</li>
<li>Enabling 120FPS on a monitor that is not <strong>exactly 120Hz</strong> or <strong>exactly 1080p</strong>.
If you cannot set your monitor's refresh rate to 120Hz, apply the "Bypass 120Hz
monitor check"/"Bypass 1080p monitor check" on a CHUNITHM web patcher (see <a href="../../../resources/#web-patchers">Resources</a>).</li>
</ul>
</div>
<details class="info">
<summary>Capturing logs from <code>amdaemon</code> for troubleshooting</summary>
<p>To assist with troubleshooting, a script can be used to capture logs from <code>amdaemon</code>. Create a file named
<code>amdaemontest.bat</code> in <code>App\bin</code>, then paste the code block below into the file.</p>
<div class="language-batch highlight"><pre><span></span><code><span id="__span-0-1"><a id="__codelineno-0-1" name="__codelineno-0-1" href="#__codelineno-0-1"></a><span class="p">@</span><span class="k">echo</span> off
</span><span id="__span-0-2"><a id="__codelineno-0-2" name="__codelineno-0-2" href="#__codelineno-0-2"></a><span class="k">cls</span>
</span><span id="__span-0-3"><a id="__codelineno-0-3" name="__codelineno-0-3" href="#__codelineno-0-3"></a><span class="k">echo</span> Attempting to run AM Daemon ...
</span><span id="__span-0-4"><a id="__codelineno-0-4" name="__codelineno-0-4" href="#__codelineno-0-4"></a><span class="k">echo</span> Window should close after 30 seconds
</span><span id="__span-0-5"><a id="__codelineno-0-5" name="__codelineno-0-5" href="#__codelineno-0-5"></a><span class="k">echo</span> Log will be generated at amdaemontest.txt
</span><span id="__span-0-6"><a id="__codelineno-0-6" name="__codelineno-0-6" href="#__codelineno-0-6"></a><span class="k">call</span> <span class="p">:</span><span class="nl">sub</span> <span class="p">&gt;</span>amdaemontest.txt
</span><span id="__span-0-7"><a id="__codelineno-0-7" name="__codelineno-0-7" href="#__codelineno-0-7"></a><span class="k">exit</span> /b
</span><span id="__span-0-8"><a id="__codelineno-0-8" name="__codelineno-0-8" href="#__codelineno-0-8"></a>
</span><span id="__span-0-9"><a id="__codelineno-0-9" name="__codelineno-0-9" href="#__codelineno-0-9"></a><span class="p">:</span><span class="nl">sub</span>
</span><span id="__span-0-10"><a id="__codelineno-0-10" name="__codelineno-0-10" href="#__codelineno-0-10"></a><span class="k">set</span> <span class="nv">OPENSSL_ia32cap</span><span class="p">=</span>:~0x20000000
</span><span id="__span-0-11"><a id="__codelineno-0-11" name="__codelineno-0-11" href="#__codelineno-0-11"></a><span class="k">pushd</span> <span class="nv">%~dp0</span>
</span><span id="__span-0-12"><a id="__codelineno-0-12" name="__codelineno-0-12" href="#__codelineno-0-12"></a><span class="k">start</span> /b <span class="s2">&quot;AM Daemon&quot;</span> /min inject_x64 -d -k chusanhook_x64.dll amdaemon.exe -c config_common.json config_server.json config_client.json config_cvt.json config_sp.json config_hook.json
</span><span id="__span-0-13"><a id="__codelineno-0-13" name="__codelineno-0-13" href="#__codelineno-0-13"></a>ping 127.0.0.1 -n 31 <span class="p">&gt;</span> nul <span class="p">&amp;&amp;</span> taskkill /im amdaemon.exe
</span></code></pre></div>
<p>Double-click it to run. The script should run for 30 seconds, and you will get a file
named <code>amdaemontest.txt</code> in <code>App\bin</code>, which you can send to help people troubleshoot your issue.</p>
</details>
<hr />
<h3 id="my-game-takes-a-long-time-to-boot">My game takes a long time to boot!</h3>
<div class="admonition tip">
<p>CHUNITHM game files consist of thousands of small XML files, which Windows Defender
takes a long time to scan through. Add your game folder to the Windows Defender
exclusion list.</p>
</div>
<div class="admonition danger">
<p class="admonition-title">Danger</p>
<p>Doing this will prevent Windows Defender from scanning your game folder for viruses.
Only do this if you trust the source of the data.</p>
</div>
<hr />
<h3 id="my-game-is-running-too-slowfast">My game is running too slow/fast</h3>
<div class="admonition tip">
<p>The game could be running under or over its required refresh rate.</p>
<ul>
<li>Make sure V-Sync isn't disabled in your graphics settings (called "Vertical sync"
in NVIDIA Control Panel and "Wait for Vertical Refresh" in AMD Control Panel.)</li>
<li>Make sure your monitor's refresh rate is set to 60Hz or 120Hz.</li>
</ul>
<p>It could also be that your computer's performance isn't good enough to keep
a steady framerate.</p>
</div>
<hr />
<h3 id="my-game-is-stuttering">My game is stuttering</h3>
<div class="admonition tip">
<p>For NVIDIA users, create an override for <code>chusanApp.exe</code> in NVIDIA Control Panel
and change "Power management mode" to "<strong>Prefer maximum performance</strong>".</p>
</div>
<hr />
<h3 id="my-game-crashes-when-i-tab-out-of-fullscreen">My game crashes when I tab out of fullscreen!</h3>
<div class="admonition tip">
<p>As the game is intended to run on arcade hardware, it doesn't like being minimized.</p>
<p>One workaround for this is to use DXVK. Download the latest version from <a href="https://github.com/doitsujin/dxvk/releases/latest">releases</a>.
This will be a <code>dxvk-x.y.z.tar.gz</code> file, which you can open using <a href="https://www.7-zip.org/">7zip</a>.
Navigate to the <code>x32</code> folder, and copy the <code>d3d9.dll</code> file to your game's <code>App\bin</code> folder, agreeing
to overwrite when asked.</p>
<p>You should now be able to tab out of fullscreen without crashing the game.</p>
</div>
<div class="admonition warning">
<p class="admonition-title">Warning</p>
<p>The game will not ignore inputs when out of focus.</p>
<p>This means any controller inputs will still be accepted, so try not to lean onto
your slider whilst tabbed out!</p>
<p>This also means that you can accidentally enter the service menu by hitting your
<code>Test</code> key even if the game is minimised. If you were in the middle of a credit,
<strong>your scores will be lost.</strong></p>
</div>
<hr />
<h3 id="when-i-run-the-game-all-other-audio-is-gone">When I run the game all other audio is gone!</h3>
<div class="admonition tip">
<p>CHUNITHM uses <a href="https://docs.microsoft.com/en-us/windows/win32/coreaudio/exclusive-mode-streams">WASAPI exclusive mode</a>
for audio to get better latency.</p>
<p>You can apply the "Shared Audio" patch on a CHUNITHM web patcher (see <a href="../../../resources/#web-patchers">Resources</a>)
to hear audio outside of the game at the cost of audio latency.</p>
</div>
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