mirror of
https://github.com/upscayl/upscayl.git
synced 2024-11-14 10:47:56 +01:00
40 lines
2.6 KiB
Markdown
40 lines
2.6 KiB
Markdown
|
If you run into problems with Upscayl, here are a few ways to fix it.
|
||
|
|
|
||
|
|
> [!IMPORTANT]
|
||
|
|
> You'll need a Vulkan compatible GPU to upscale images. Many CPU and iGPUs do not work but no harm in trying.
|
||
|
|
> Make sure to read [the FAQ](https://github.com/upscayl/upscayl#-faq) first to avoid getting rickrolled.
|
||
|
|
|
||
|
|
## General Fixes
|
||
|
|
- Uninstall and Reinstall the app.
|
||
|
|
- Restart your computer.
|
||
|
|
- Try setting your [GPU ID](https://github.com/upscayl/upscayl/wiki/Guide#gpu-id) to your discrete GPU.
|
||
|
|
|
||
|
|
## Linux Users
|
||
|
|
- Reinstall graphics drivers BUT Before doing that, run [VulkanCapsViewer](https://github.com/SaschaWillems/VulkanCapsViewer). If it reports Vulkan support, you might not need to do this.
|
||
|
|
|
||
|
|
## Mac Users
|
||
|
|
- Make sure you're using the latest MacOS update.
|
||
|
|
### If the app doesn't work, try deleting all its files and folders:
|
||
|
|
|
||
|
|
<img src="https://github.com/upscayl/upscayl/assets/25067102/22dab1e0-001f-4212-bb77-904fe36c9916" width="500px" />
|
||
|
|
|
||
|
|
1. Open Finder → Click **Go** in the menu bar → Select **Go to Folder** from the drop-down menu → In the window that appears, type **~/Library/** and press Enter.
|
||
|
|
|
||
|
|
2. Here, in the Library folder, find and remove all files which contain 'Upscayl'.
|
||
|
|
Here's a list of files and folders you can safely delete:
|
||
|
|
**NOTE: PLEASE DO NOT DELETE THE FOLDERS THAT DO NOT HAVE UPSCAYL IN THEIR NAME**
|
||
|
|
- **~/Library/Application Support/Upscayl**
|
||
|
|
- **~/Library/Saved Application State/org.upscayl.Upscayl.savedState/**
|
||
|
|
- **~/Library/Group Containers/W2T4W74X87.org.upscayl.Upscayl**
|
||
|
|
- **~/Library/Containers/Upscayl** (and other folders named Upscayl)
|
||
|
|
- **~/Library/Preferences/org.upscayl.Upscayl.plist/**
|
||
|
|
- **~/Library/Preferences/org.upscayl.Upscayl.helper.plist/**
|
||
|
|
|
||
|
|
## Windows Users
|
||
|
|
- [Set the app to performance mode](https://youtube.com/watch?v=sxvs6qYHJmc) and make sure you have the right redistributables.
|
||
|
|
- Try [DirectX repair](http://blog.csdn.net/vbcom/article/details/6962388).
|
||
|
|
- [Disable switchable graphics](https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps%2Fgame-on-notebooks-with-amd-radeon-igpus) if you can. (thanks @[JZeravik](https://github.com/JZeravik)!)
|
||
|
|
- [Enable hardware-accelerated GPU scheduling](https://www.howtogeek.com/756935/how-to-enable-hardware-accelerated-gpu-scheduling-in-windows-11) if you can.
|
||
|
|
- Reinstall graphics drivers BUT Before doing that, run [VulkanCapsViewer](https://github.com/SaschaWillems/VulkanCapsViewer). If it reports Vulkan support, you might not need to do this.
|
||
|
|
|
||
|
|
# If all of the above fail, [Please click here to know how you can ask for help](https://github.com/upscayl/upscayl/wiki/%F0%9F%99%8B-How-to-ask-for-help%3F).
|