diff --git a/Troubleshooting.md b/Troubleshooting.md index 371221c..3241fc8 100644 --- a/Troubleshooting.md +++ b/Troubleshooting.md @@ -9,12 +9,16 @@ If you run into problems with Upscayl, here are a few ways to fix it. - Restart your computer. - Try setting your [GPU ID](https://github.com/upscayl/upscayl/wiki/Guide#gpu-id) to your discrete GPU. -## Linux Users +## 🐧 Linux Users - Reinstall graphics drivers BUT Before doing that, run [VulkanCapsViewer](https://github.com/SaschaWillems/VulkanCapsViewer). If it reports Vulkan support, you might not need to do this. -## Mac Users +## 🍎 Mac Users - Make sure you're using the latest MacOS update. -### If the app doesn't work, try deleting all its files and folders: +- If Upscayl refuses to launch, follow these steps: +
+ Click here to view the steps + +If the app doesn't work, try deleting all its files and folders: @@ -22,7 +26,9 @@ If you run into problems with Upscayl, here are a few ways to fix it. 2. Here, in the Library folder, find and remove all files which contain 'Upscayl'. Here's a list of files and folders you can safely delete: -**NOTE: PLEASE DO NOT DELETE THE FOLDERS THAT DO NOT HAVE UPSCAYL IN THEIR NAME** + +> ⚠️ PLEASE DO NOT DELETE THE FOLDERS THAT DO NOT HAVE UPSCAYL IN THEIR NAME + - **~/Library/Application Support/Upscayl** - **~/Library/Saved Application State/org.upscayl.Upscayl.savedState/** - **~/Library/Group Containers/W2T4W74X87.org.upscayl.Upscayl** @@ -30,6 +36,8 @@ Here's a list of files and folders you can safely delete: - **~/Library/Preferences/org.upscayl.Upscayl.plist/** - **~/Library/Preferences/org.upscayl.Upscayl.helper.plist/** +
+ ## Windows Users - [Set the app to performance mode](https://youtube.com/watch?v=sxvs6qYHJmc) and make sure you have the right redistributables. - Try [DirectX repair](http://blog.csdn.net/vbcom/article/details/6962388).