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721 lines
12 KiB
Markdown
721 lines
12 KiB
Markdown
# Bemani Game Error Codes
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This document collects the various error codes that are know across the many games including some
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information what can be done.
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This information is not part of bemanitools but useful to many users using it to run the games. We
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saw users encountering these errors not knowing what they mean. Therefore, we include these errors
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in the repository to provide an accessible source of information regarding them.
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Important: The error codes are not consistent throughout the many years of game series and versions.
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It is adviced to read the error information carefully (use Google Translate App with your phone's
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camera) and check the following sections. It would be great to get feedback if you see information
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missing or specific games and versions not matching to increase the value of the list.
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## 5-0000 series errors
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### 5-0000-0000
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#### Description
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A generic critical error.
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#### Known occurances
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N/A
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#### How to fix
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* Make sure your data is not set to read only, especially the dev folder.
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* Disable all network adapters other than the one used to connect to the Internet.
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* Check for hidden network adapters in Device Manager.
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## 5-1500 series errors
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### 5-1500-0000
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#### Description
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IO ERROR
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#### Known occurances
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* Pop'n Music 15
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#### How to fix
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No information available.
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### 5-1500-0002
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#### Description
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SOUND DATA CREATE ERROR
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#### Known occurances
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N/A
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#### How to fix
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* Check the integrity of the data you have, i.e. some files might be corrupted
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* Check your physical drive. Is it failing?
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## 5-1501 series errors
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### 5-1501-0000
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#### Description
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IO BOARD ERROR
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#### Known occurances
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N/A
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#### How to fix
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* Recopy Bemanitools.
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* For Reflec Beat, make sure you are not missing device.dll. (This seems to apply to some older
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version of bemanitools)
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## 5-1502 series errors
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### 5-1502-0000
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#### Description
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BACKUP CHECK ERROR
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#### Known occurances
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* Pop'n'Music 21 Sunny Park
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#### How to fix
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* Give access to gamestart.bat and launcher.exe from Windows Firewall if enabled.
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* Make sure no antivirus software firewall is blocking access to those files.
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* Start gamestart.bat as Administrator.
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### 5-1502-0000
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#### Description
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HDD READ ERROR
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#### Known occurances
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N/A
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#### How to fix
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* Make sure `/dev/` isn't read-only.
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### 5-1502-0002
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#### Description
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HDD READ ERROR
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#### Known occurances
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* GFDM V4
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#### How to fix
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Unknown
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## 5-1503 series errors
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### 5-1503-0000
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#### Description
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USB I/O ERROR (FPGA WRITE ERROR)
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#### Known occurances
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N/A
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#### How to fix
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* Make sure data\hex\030408.hex exists.
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### 5-1503-0001
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#### Description
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DATA ERROR
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"Could not read the file normally. There is a likelihood the file is damaged."
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This error occurs when a file is either missing or corrupt.
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#### Known occurances
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N/A
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#### How to fix
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* Check the integrity of the data you have, i.e. some files might be corrupted
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* If the data came in an archive format, try extracting it again with another application.
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* Make sure your game is up to date with the current data available.
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* Check your physical drive. Is it failing?
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### 5-1503-0004
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#### Description
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USBIO ERROR (NO ANSWER...)
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This error occurs when the game does not receive a heartbeat from the IO board. On legitimate
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hardware, this error is usually caused by the IO board resetting during play. The issue is rarely
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fixed by simply restarting the game and will require a full power cycle.
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#### Known occurances
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N/A
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#### How do I fix it?
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Real hardware:
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* Check the USB cable between the PC and the IO board is okay.
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* Make sure the IO board is getting enough of a clean supply of power.
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Bemanitools:
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* Don't attempt to put your computer to sleep while playing rhythm games.
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* Change launcher.exe process priority to High when starting the game.
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### 5-1503-0006
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#### Description
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CARD DEVICE ERROR
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#### Known occurances
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N/A
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#### How do I fix it?
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* Recopy Bemanitools.
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### 5-1503-0007
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#### Description
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USBIO ERROR (FM DL-ERR)
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#### Known occurances
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N/A
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#### How do I fix it?
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* Run the game using gamestart.bat, don't just drag and drop the game dll onto launcher.exe
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### 5-1503-0008
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#### Description
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FPGA Write error
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#### Known occurances
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* IIDX Tricoro
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Seen in Tricoro Omnimix RC1.
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#### How do I fix it?
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Unknown
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### 5-1503-9000
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### Description
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PCB ERROR (PCB is unusual.)
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#### Known occurances
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N/A
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#### How do I fix it?
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* Make sure your AC(real)IO board is on the correct COM port.
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## 5-1504 series errors
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### 5-1504-0000
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#### Description
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IC CARD READER ERROR
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Something is wrong with your e-amusement card readers (usually a timeout due to them not existing).
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#### Known occurances
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N/A
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#### How do I fix it?
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Real hardware:
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* Make sure your readers are connected and powered on.
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* Check your serial cables are good.
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### 5-1504-0003
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### Description
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N/A
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#### Known occurances
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N/A
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#### How do I fix it?
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N/A
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### 5-1504-0004
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### Description
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SDLOAD TIMEOUT or SOUND LOAD TIMEOUT
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#### Known occurances
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N/A
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#### How do I fix it?
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N/A
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## 5-1505 series errors
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### 5-1505-0000
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#### Description
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HDD Data Error(BPM Notes)
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For Jubeat Ripples, getting this error the first time you boot is normal. After getting this error,
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the game may take 1-3 minutes longer to boot as it regenerates backup data.
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#### Known occurances
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* Jubeat Ripples
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#### How do I fix it?
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* Check the integrity of the data you have, i.e. some files might be corrupted
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* If the data came in an archive format, try extracting it again with another application.
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* Check your physical drive. Is it failing?
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### 5-1505-0001
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#### Description
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HDD Data Error(Music Data)
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#### Known occurances
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N/A
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#### How do I fix it?
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* Check the integrity of the data you have, i.e. some files might be corrupted
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* If the data came in an archive format, try extracting it again with another application.
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* Check your physical drive. Is it failing?
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### 5-1505-0002
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#### Description
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Coin Error
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This error occurs when the coin line (the input triggered when a coin is inserted) is held closed
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for too long.
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#### Known occurances
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N/A
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#### How do I fix it?
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##### Real hardware
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* There may be a coin stuck, check.
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* The coin mechanism may be stuck, check.
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* Don't hold down the coin line so long.
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### 5-1505-0006
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#### Description
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HDD DATA ERROR(MOUNT IMAGEFS)
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#### Known occurances
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N/A
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#### How do I fix it?
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* Check the integrity of the data you have, i.e. some files might be corrupted
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* If the data came in an archive format, try extracting it again with another application.
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* Check your physical drive. Is it failing?
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### 5-1505-0025
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#### Description
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N/A
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#### Known occurances
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* Jubeat Saucer Fullfill
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#### How do I fix it?
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* Disable excess network adapters
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## 5-1506 series errors
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### 5-1506-0000
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#### Description
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ACIO ERROR (ERR_INIT_LINE)
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#### Known occurances
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N/A
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#### How do I fix it?
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* If you're using ACrealIO, cut the reset trace on your Arduino.
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### 5-1506-0001
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#### Description
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SHOP NAME ERROR
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This error may happen before the monitor check on IIDX.
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#### Known occurances
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* IIDX (version?)
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#### How do I fix it?
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Press the service button and set the shop name in "NETWORK OPTIONS".
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### 5-1506-1001
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#### Description
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CLOCK ERROR
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#### Known occurances
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N/A
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#### How do I fix it?
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* "Set" and save the clock date and time in the test menu
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* Recopy Bemanitools
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## 5-1507 series errors
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### 5-1507-0000
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#### Description
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SECURITY ERROR
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#### Known occurances
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N/A
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#### How do I fix it?
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Make sure your ea3-config.xml file contains valid values on the following lines:
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```xml
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<dest __type="str">...</dest>
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```
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Should almost always be `J`. Certain games will support `K` (Korea) or `A` (Asia) but there is
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rarely a reason to use it. DDR 2014 and forward will support `U`. DanEvo will support (I believe)
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`C`.
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```xml
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<spec __type="str">...</spec>
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```
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Should almost always be `A`. DDR will support `B` for non-HD monitors.
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```xml
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<rev __type="str">...</rev>
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```
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Should always be `A`.
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## 5-1508 series errors
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### 5-1508-0000
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#### Description
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LAMP CHECK ERROR
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#### Known occurances
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* Pop'n Music 20 Fantasia
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#### How do I fix it?
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N/A
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## 5-1509 series errors
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### 5-1509-0000
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#### Description
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REBOOT THE MACHINE
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The original message in Japanese: 電源を再投入して下さい
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#### Known occurances
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* Pop'n Music 22 Lapistoria
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#### How do I fix it?
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Restart entire machine if on cabinet, or close the game (ALT+F4/ALT+TAB and then close through
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taskbar) and re-run the launcher/gamestart file
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## 5-2000 series errors (Network errors)
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### 5-2000-0000
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#### Description
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Router error.
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Something's not okay with the connection between the game and your router. This can either be a
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(W)LAN error, or something within your computer settings (firewall, network adapter, etc.)
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#### Known occurances
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N/A
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#### How do I fix it?
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* Restart your game.
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* Check if your computer is connected to the Internet at all.
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* Make sure the services URL is correct.
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* Disable all network adapters other than the one used to connect to the Internet. Alternatively,
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setting that adapter to have the highest affinity also works.
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* If none of the above work, reinstall a newer or older version of your network drivers.
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### 5-2002-0000
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#### Description
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speculation: general malformed ea3-config.xml file or server communication error
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#### Known occurances
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N/A
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#### How do I fix it?
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* Make sure you're editing the right file for network configuration settings.
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### 5-2002-0916
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#### Description
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Cannot communicate with the server.
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#### Known occurances
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N/A
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#### How do I fix it?
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N/A
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### 5-2002-2301
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#### Description
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Cannot communicate with the server.
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#### Known occurances
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N/A
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#### How do I fix it?
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Your ea3 services URL is probably incorrect.
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### 5-2000-2402
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#### Description
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No PCBID. You have no PCBID.
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#### Known occurances
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N/A
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#### How do I fix it?
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Add a valid PCBID to `ea3-config.xml`.
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### 5-2002-0910
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#### Description
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Server Error. The game cannot communicate with the server.
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#### Known occurances
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N/A
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#### How do I fix it?
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Make sure the services URL is correct.
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### 5-2002-2403
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#### Description
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Unauthorized. The server is rejecting your PCBID.
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#### Known occurances
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N/A
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#### How do I fix it?
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* Check that there is a valid PCBID in ea3-config.xml.
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### 5-2002-2400
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#### Description
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Bad Request. Syntax was entered improperly and the server does not understand it.
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#### Known occurances
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N/A
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#### How do I fix it?
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Check your services URL and make sure it is entered correctly (e.g. "http:" instead of "https:")
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### 5-2002-2404
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#### Description
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Not found. The server can't find the URL that the game has requested, this is usually because the
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game is attempting to connect to an incorrect endpoint.
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#### Known occurances
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N/A
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#### How do I fix it?
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* Check your services URL in `ea3-config.xml`. Make sure to remove any slash at the end of the URL
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and check for https/http.
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* If you are running Spada, ensure to use a service URL that supports that older game (check with
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your private server provider)
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* If you are running Tune Street, ensure to use a service URL that supports that older game (check
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with your private server provider)
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### 5-2003-2404
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#### Description
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Malformed `<network>` section. The `<network>` section in your `ea3-config.xml` file is malformed
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in some way.
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#### Known occurances
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N/A
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#### How do I fix it?
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Ensure your `<network>` section follows the following format:
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```xml
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<network>
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<timeout __type="u32">10000</timeout>
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<sz_xrpc_buf __type="u32">102400</sz_xrpc_buf>
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<ssl __type="bool">0</ssl>
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<services></services>
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<url_slash __type="bool">1</url_slash>
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</network>
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```
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Note: Delete the line `<url_slash __type="bool">1</url_slash>` if you're connecting to Arcana
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### 5-2002-2500
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#### Description
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??? (Logs say http status 500)
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#### Known occurances
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N/A
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#### How do I fix it?
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If you are playing Lincle, use the `/core/services` URL from Tricoro, not xrpc.
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### 5-2003-2502
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#### Description
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Server Error. The game cannot communicate with the server.
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#### Known occurances
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N/A
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#### How do I fix it?
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Check if your `hosts` file has any DNS redirects to other private servers that might interfere
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with this
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### 5-2016-0000
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#### Description
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"apsmanager" is a special eAM Participation system for Korean machines(XXX:K). This system
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is maybe not supported by private servers.
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#### Known occurances
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N/A
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#### How do I fix it?
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Make sure your `ea3-config.xml` has this line set to 0:
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```xml
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<apsmanager __type="u8">0</apsmanager>
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```
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