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mirror of https://github.com/upscayl/upscayl.git synced 2024-11-28 01:10:52 +01:00

Updated Troubleshooting (markdown)

NayamAmarshe 2024-04-25 16:58:51 +05:30
parent 5c67658b85
commit 433e94c28b

@ -9,12 +9,16 @@ If you run into problems with Upscayl, here are a few ways to fix it.
- Restart your computer.
- Try setting your [GPU ID](https://github.com/upscayl/upscayl/wiki/Guide#gpu-id) to your discrete GPU.
## Linux Users
## 🐧 Linux Users
- Reinstall graphics drivers BUT Before doing that, run [VulkanCapsViewer](https://github.com/SaschaWillems/VulkanCapsViewer). If it reports Vulkan support, you might not need to do this.
## Mac Users
## 🍎 Mac Users
- Make sure you're using the latest MacOS update.
### If the app doesn't work, try deleting all its files and folders:
- If Upscayl refuses to launch, follow these steps:
<details>
<summary>Click here to view the steps</summary>
If the app doesn't work, try deleting all its files and folders:
<img src="https://github.com/upscayl/upscayl/assets/25067102/22dab1e0-001f-4212-bb77-904fe36c9916" width="500px" />
@ -22,7 +26,9 @@ If you run into problems with Upscayl, here are a few ways to fix it.
2. Here, in the Library folder, find and remove all files which contain 'Upscayl'.
Here's a list of files and folders you can safely delete:
**NOTE: PLEASE DO NOT DELETE THE FOLDERS THAT DO NOT HAVE UPSCAYL IN THEIR NAME**
> ⚠️ PLEASE DO NOT DELETE THE FOLDERS THAT DO NOT HAVE UPSCAYL IN THEIR NAME
- **~/Library/Application Support/Upscayl**
- **~/Library/Saved Application State/org.upscayl.Upscayl.savedState/**
- **~/Library/Group Containers/W2T4W74X87.org.upscayl.Upscayl**
@ -30,6 +36,8 @@ Here's a list of files and folders you can safely delete:
- **~/Library/Preferences/org.upscayl.Upscayl.plist/**
- **~/Library/Preferences/org.upscayl.Upscayl.helper.plist/**
</details>
## Windows Users
- [Set the app to performance mode](https://youtube.com/watch?v=sxvs6qYHJmc) and make sure you have the right redistributables.
- Try [DirectX repair](http://blog.csdn.net/vbcom/article/details/6962388).